Privacy Policy

 

At The Home Brew Festival CIC we collect different types of information about people who visit our websites and use our applications for three main reasons:

  1. To provide personalised services unique to individual users.
  2. To help us to monitor and improve the services we offer.
  3. If we have permission from the user, to market services to them via the channels listed below.

Our Services:

  • Festival Bookings

Our principles

We do our best to protect and respect your privacy. You should only receive marketing messages from us if you have agreed to do so. We use a combination of offline and online activity. Our marketing channels may include:

  • Emails
  • Postal communications
  • Social media channels – Facebook, Twitter, YouTube, Google+, Instagram, Pinterest
  • Targeted online behavioural advertising (See Cookie Policy for more information)

We may use the above marketing channels to contact you with information or questions about your registration, your booking(s) for example, with reminders and updates.
We collect and use details only if we have your permission or we have sensible business reasons for doing so, for example we need to collect your address to manage your any bookings you have made with us.
What information do we collect?

We collect information on you:

  • When you register with The Home Brew Festival CIC
  • When you use any of our websites (See our Cookie Policy)
  • Through cookies (See our Cookie Policy)
  • When you make a booking

When providing any of the services detailed above under ‘Our Services’ we may collect extra information, such as your date of birth, this is so we can tailor our marketing communications to you.

Registration

The minimum information we need when registering on our website is your full name, email address, address, and a password. We ask you these questions so we can personalise your registration and make the information you receive from us more relevant providing you have opted in to receive marketing communications.  We are also required by law to keep accurate records of those registered.

Marketing Communications

After you have registered with the Club or made a booking with us, we may send you marketing communications via post or email that we think will be of interest to you. At the point of collection and at any time you can decide not to receive these messages. We are able to track when these messages are opened and which links contained in the emails you choose to use. This allows us to see what information is of interest to you and to tailor future messages accordingly (See Cookie Policy for more information).

Servicing Messages

If you are registered on our website, we may also use postal and email messages to service your registration, these include renewal notifications, reminders and voting instructions. If you have opted out of our marketing post and/or email communication, or have previously unsubscribed from our emails, you will not receive servicing messages.

Updating your personal information

We offer a ‘Profile’ page on our website, where you can update your personal information at any time. You can get to this page from most pages on the website – simply login to the ‘Membership Area’ and go to ‘Your Account’.  Go to www.thehomebrewfestival.co.uk