At The Home Brew Festival CIC we collect different types of information about people who visit our websites (Paid Members of The Home Brew Festival CIC and Non-Members) and use our applications for three main reasons:
- To provide personalised services unique to individual members/users.
- To help us to monitor and improve the services we offer.
- If we have permission from the member/user, to market services to them via the channels listed below.
- Festival Bookings
We do our best to protect and respect your privacy. You should only receive marketing messages from us if you have agreed to do so. We use a combination of offline and online activity. Our marketing channels may include:
- Postal communications
- Social media channels – Facebook, Twitter, YouTube, Google+, Instagram, Pinterest
We may use the above marketing channels to contact you with information or questions about your membership, your booking(s) for example, with reminders and updates.
We collect and use details only if we have your permission or we have sensible business reasons for doing so, for example we need to collect your address to manage your membership subscription and/or any bookings you have made with us.
What information do we collect?
We collect information on you:
- When you register or become a member of The Home Brew Festival CIC
- When you make a booking
When providing any of the services detailed above under ‘Our Services’ we may collect extra information, such as your date of birth, this is so we can tailor our marketing communications to you.
The minimum information we need when joining the Club as a member is your full name, email address, address, and a password. We ask you these questions so we can personalise your membership and make the information you receive from us more relevant providing you have opted in to receive marketing communications. We are also required by law to keep accurate records of membership.
If you are a member, we may also use postal and email messages to service your membership, these include renewal notifications, reminders and voting instructions. If you have opted out of our marketing post and/or email communication, or have previously unsubscribed from our emails, you will not receive servicing messages.
Updating your personal information
We offer a ‘Profile’ page on our website, where you can update your personal information at any time. You can get to this page from most pages on the website – simply login to the ‘Membership Area’ and go to ‘Your Account’. Go to www.thehomebrewfestival.co.uk